Entergy provides financial assistance and payment plans to low-income customers in Arkansas. Customers will need to meet specific qualifications for each service. Priority usually means that older people, families with children, and people with disabilities will be helped first. There are many different types of assistance programs that can help you lower your utility bills, get financial assistance from the government, or get free energy-saving improvements. You can find more information about Entergy Arkansas programs below.
Arkansas has a wide range of temperatures, from hot to cold. Entergy is offering qualified customers protection against extreme seasonal temperatures by waiving late fees and disconnections for utility accounts during these periods. The Cold Weather Rule is a rule that prevents Entergy from disconnecting a residential customers utility service when the temperature is projected to be 32 degrees or lower.
There is also assistance for air conditioning needs. The Hot Weather Rule is a rule that is active during the summer. Entergy will not disconnect registered handicapped or elderly customers when the temperature in the service territory is projected to be 95 degrees or hotter. This is to ensure that these vulnerable groups have access to critical cooling during dangerous heat waves. To speak with an Entergy customer service representative, please call 1-800-368-3749.
Entergy’s Power to Care program offers financial assistance to those in need. All three groups contribute to the company. The Power to Care program will help those in need based on the donations collected. This is a fund that provides emergency utility bill assistance for disabled and/or elderly customers in Arkansas that are facing a disconnection. To learn more about the program or to apply, call Dollar Energy at 1 (800) 683-7036.
The Federal government’s Low Income Home Energy Assistance Program (LIHEAP) provides financial assistance to Entergy customers who need help paying their energy bills. The Low Income Home Energy Assistance Program (LIHEAP) provides cash assistance to help low-income households with their energy bills.
Community action agencies accept applications for assistance. The working poor, seniors on a fixed income, and the disabled are given priority when it comes to energy bills. This is because they often have to pay a large percentage of their income towards energy bills. The Low Income Home Energy Assistance Program (LIHEAP) provides eligible low-income households with help in paying their home energy bills. LIHEAP is a grant that is provided to eligible households from the Federal government and is administered by the states. Each state has different eligibility requirements and benefits.
This means that people who have an annual household income of less than $12,000 do not have to pay sales tax on certain items in Arkansas. This means that only a small part of their bill is exempt from taxes.
Entergy has a program in Arkansas that helps renters with utility bills. This option is for the protection of renters who use Entergy and who have their electric service included with their rental payment. The agreement protects the tenant from having their utilities disconnected by the landlord.
Entergy offers the Weatherization Assistance Program in Arkansas to help low-income households with energy efficiency improvements. The program is administered through local community action agencies. The federal government funded program will help low-income residents, elderly, and disabled customers save money by making their homes more energy efficient.
After an energy audit is arranged by Entergy, the most cost-effective energy efficiency measures will be installed in your home or apartment. If you need more help, contact your local community action agency in Arkansas.
Medical assistance programs from Entergy in Arkansas
The three options for customer assistance include the Entergy Certified Medical Emergency (ECME) program, the Protected Customer program, and the Life Support Identity program. Call the customer service number.
ECME helps Arkansas residents who may have a medical emergency and who have low incomes. This program prevents your electricity from being disconnected for up to 30 days if doing so would create a medical crisis for you.
The Life Support Identity Program is for people in Arkansas who need life support systems for medical reasons. Families who are in danger of having their utilities disconnected are given special consideration, and support is given to both preventing a disconnection and restoring service.
This is for customers who have severe mental or physical impairments or who are 65 or older and live in a care home. The medical condition must significantly reduce their ability to pay their energy bills. If you’re a qualified customer with this status, Entergy will try to contact you and explain payment and financial assistance options to avoid disconnecting your service.
Apply for programs from Entergy
The phone number to call is 1-800-368-3749. You may want to call customer service to discuss your options.