If you are a low income customer of New Jersey Natural Gas and are struggling to pay your bill, you may be eligible for weatherization assistance or other programs that offer direct financial assistance. We offer programs for families who are struggling financially or who live on a low or limited income. We are dedicated to assisting our customers with paying their bills and managing their energy consumption.
This means that the services are provided together with the federal government or the state. Your local Community Action Agency may accept applications. If you are struggling to make ends meet, there are case managers at non-profit organizations who can help you apply for assistance.
Government and public aid
The Low Income Home Energy Assistance Program is the largest program. The Low Income Home Energy Assistance Program (LIHEAP) is a federally funded program that helps low-income households with their home energy bills. The fund provides financial assistance to renters and homeowners. If you want to receive cash assistance from LIHEAP, you need to apply as soon as possible because assistance is given out on a first-come, first-serve basis.
Every year, thousands of New Jersey Natural Gas customers qualify for this service. The service is especially helpful for senior citizens and working poor families with children. The amount of benefits paid out is determined based on the applicant’s income. Other factors may also be taken into account.
If you want more information on LIHEAP or weatherization, call 800-510-3102. Contacting your local community action agency or NJNG is a great way to get referrals for customers in need.
The Universal Service Fund provides discounts on energy bills for low income customers. The New Jersey Department of Community Affairs is responsible for creating and administering this program. This program is similar to LIHEAP and is often applied for at the same time. Call this number: 866-240-1347
The New Jersey Lifeline Credit Program is a program offered by the NJ Department of Health and Senior Services that provides a credit to eligible low-income households to help pay for energy costs. If a customer’s electricity or gas bill is over $100, they may be eligible for a credit. This is for low-income seniors only.
The applicant must be a senior citizen and have an active account with New Jersey Natural Gas. Lifeline can also help people who are 18 years of age and older and who receive Social Security Disability benefits. In order to qualify for this assistance, applicants must meet the criteria for the Pharmaceutical Assistance to the Aged and the Disabled (PAAD) program. To apply for this program, call 800-221-0051. You can go to your local community action agency to find out how to get help with your New Jersey Natural Gas bills.
New Jersey SHARES is offered to people who are in a crisis or emergency situation. If you have a low or moderate income, you may be eligible to apply. Some organizations and government agencies offer financial assistance to help people pay for essential utilities, like telephone, energy and water bills. This type of aid is typically offered to people experiencing a unique hardship or crisis. This means that customers can only submit one application for this grant.
Customers of New Jersey Natural Gas who wish to apply for the SHARES program must have a good history of paying their bills on time. This means that any money paid must be used to keep the gas service going or to restore it. The phone number is 866-657-4273.
Resources administered directly by New Jersey Natural Gas
The Gift of Warmth program helps people in need by providing them with free blankets and other winter gear. The program is run by the United Way and local community action agencies. This program is for households that are eligible for income-based assistance from their utility provider. Individuals who are encountering an unforeseen or brief monetary challenge can likewise apply for the “blessing”, which is paid out to them as a give. Individuals who are required to seek assistance may have an emergency such as a job loss or a short term reduction in income. Call the New Jersey Natural Gas Company at 800-221-0051.
TRUE is a program that helps people with their utility expenses. It is run by community action agencies. The Affordable Housing Alliance offers a state cash grant program that is administered by them and their partners. The program is designed to help moderate income families, so even if you make too much money to qualify for other forms of government assistance, TRU may still be able to help you.
This is a one-time grant program from New Jersey Natural Gas for low- to moderate-income customers. The funds can be used to pay gas and heating bills. People can apply for the program at any time. Individuals who have an income that is too high to qualify for USF or LIHEAP assistance, and have made some payments on their bills in the recent past, may be able to get help from their utility company. To reach customer service, please call 855-465-8783.
The New Jersey Comfort Partners program is run by NJNG and other utility companies in New Jersey. It helps eligible customers with heating and cooling improvements. The Board of Public Utilities is responsible for creating and supporting the resource. This program helps people save energy and money by making their homes more energy efficient. It also helps protect people from weather-related damage. The goal is to help reduce people’s utility usage and costs. Please call 732-938-1494.
Comfort Partners offers free energy-efficiency improvements and weatherization to customers. After an audit of the applicant’s home is completed, any conservation updates will be determined on a case by case basis.