St. Louis residents can get help during the summer. There are programs that can help with the cost of cooling and utility bills, and other resources that can provide free air conditioners. Both Ameren Missouri and Cool Down St. Louis offer programs to help low-income customers pay their high summertime utility bills.
Missouri families who are struggling to pay their energy bills can seek help from the non-profit organization Cool Down St. Louis. This organization is a nonprofit charity organization that is run entirely by volunteers. It provides services to St. Louis and the entire state of Missouri. It can provide air conditioning units that have been gently used and/or money to pay for cooling bills.
If you are a Missouri resident, you can also contact Ameren Missouri for assistance. The utility company helps low income customers pay their summer utility bills and catch up on any payments they may have missed. Ameren is willing to help those in need during the summer by either arranging budget billing or a special payment plan.
In addition to the payment plans that Ameren offers, they can also provide information on other sources of energy assistance, such as the government LIHEAP program. This can help with cooling bills during the summer. It is important to call and talk to a representative of Ameren before the summer heat begins and/or your service is disconnected because each customer’s situation is different. To speak with a customer service representative, please call 1-800-552-7583. If you need help paying your Ameren Missouri bill, there are a few options available to you. You can contact Ameren Missouri’s customer service department to discuss payment options, or you can visit the Ameren Missouri website to learn about assistance programs. You may also be able to find assistance through your local government or community organizations.
Assistance from Cool Down St. Louis
The people most at risk in St. Louis are those with young children, the disabled, and senior citizens. The main goal of Cool Down St. Louis is to prevent heat-related deaths and illnesses for low-income and vulnerable people during the summer. The organization does this by running programs that help people cope with the heat.
There are a few tools that can help people during the summer. This public service message is called “Check on Your Neighbors” and encourages people to check on their neighbors, especially if they are elderly or live alone. The city of St. Louis is asking its residents to check in on their elderly and disabled neighbors, or anyone else who might be at risk during the heat wave, by calling or visiting them every day to make sure they are safe and cool. If you or someone you know needs help staying cool this summer, please call the Cool Down hotline. We can provide information on programs like free fans, air conditioners, and cooling bill assistance.
The mission of Cool Down St. Louis is to provide financial assistance to low-income households in order to help them pay for cooling costs during the summer months. If someone is struggling to pay their bills, or their electricity has been shut off, they may be able to get help from a grant or other limited amount of aid.
The Cool Down organization provides air-conditioners to families in need, with priority given to those with small children, seniors, and others who are considered at-risk. In most cases, the AC units are not brand new, but they will be no older than 2-3 years old.
Donations are also needed. They accept air-conditioners from members of the community all year round. If you want to donate, you can either have a volunteer pick it up or you can drop it off yourself.
If you want to learn more about the Cool Down St. Louis programs or need help in Missouri, call the Resource Hotline from Monday to Friday during regular volunteer business hours. The number you are trying to reach is 314-241-7668. If a volunteer is helping someone else, you can leave a message. Cool Down St. Louis does not provide referrals or sign people up over the internet. If you are interested, you will need to call the numbers above.