Connecticut Natural Gas provides assistance to qualified low income customers. The company may offer everything from payment plans to direct financial aid (or free grants) to help pay utility bills. There are also programs that can help with heating costs, like CEAP and Operation Fuel. To find out how to get help from CNG, visit their website or contact their customer service department.
The energy provider helps customers keep their service on, especially during the winter months. CNG will do its best to help applicants in a crisis or emergency.
Some payment plans and financial assistance for energy bills is available from CNG, and other resources are government sponsored. There are several options that families can choose from. They can also apply for multiple assistance programs to help pay their utility and heating bills.
The Matching Payment Plan is a program that runs from November to May of each year. The program helps people with their utility bills. The program runs for six months during the colder months to help Connecticut families. It is an option for customers who need help paying their natural gas bills. This service is only available to people who are struggling in some way.
The company will match every dollar you pay into the MPP until you have paid off your balance or completed the program. Paying down the balance on an account is an effective way to reduce the amount of interest you will pay over time.
This means that the customer will pay part of their balance, and Connecticut Natural Gas will pay or credit part of the bill as part of the energy assistance program. At the end of the day, most customers only need to pay about a third of the account on their own before the balance is wiped out. This option is only available for residents who meet the income requirements. The number to call is 860-727-3034.
The CEAP offers federal government assistance to help with energy costs. This resource, called LIHEAP in most states, can help you pay for some of your winter heating bills. If you need help with utility bills, you can contact your local Community Action Agency. They can help you apply for a benefit that can help pay your utility bills.
A cash grant will be provided to eligible households that enroll. This service can be used regularly or just when needed in an emergency. The amount of money the government gives CEAP changes every year.
You can set up a payment plan with Connecticut Natural Gas. Contact the customer information department. The applicant will need to answer a number of questions, provide proof of hardship, and meet other terms. The customer service number for this company is (860) 727-3034. The application process is private.
This means that customers can choose to budget their payments. This means that whether you are rich or poor will not affect your chances of being accepted. This means that you will pay the same amount for your gas/heating bill every month, regardless of how much gas you use. This means that your utility expenses will be evenly divided into 12 installments. The customer will need to pay 1/12 of the total expense per month. This means that your bill will not be higher during certain times of the year. This means that if you have underpaid or overpaid your taxes, you will need to pay the difference. To get more information or to have questions answered, call (860) 524-8361.
Operation Fuel is a program that provides assistance to low-income households in Connecticut. This organization provides emergency assistance to people in need by relying on donations. There may be financial assistance for those who are ill, working and low-income, children, and seniors. This website is funded by donations from people living in the state. It is managed by a non-profit organization. If you are able to make a donation, either now or in the future, please do so.
The money from Operation Fuel is supposed to help people who Connecticut Natural Gas thinks are in a crisis or emergency. The most vulnerable people, such as those with serious medical conditions or families with young children, even infants, should be given priority.
This means that you may be able to get help from the government if you are struggling to pay your bills. This classification is for CNG customers who may be eligible for utility bill assistance. The Hardship program allows the customer to potentially receive other forms of assistance.
This will help people get money for their energy bills, from the state and from other organizations. This program is for customers who qualify under the state and/or federal government income guidelines and if they meet other program qualifications.
When you are applying, you will need to provide the following information. Applicants will most likely need social security cards, proof of income, copies of birth certificates, copies of assets, and more. If you need help with your energy bills, you can go to your local Outreach site.
Contact information for CNG programs
If you need more information about Connecticut Natural Gas, you can call their customer service line at 860.524.8361 or 203.869.6900.