Assistance Program

Financial assistance programs from Pennsylvania Electric.

You will find information on a number of Pennsylvania Electric financial assistance programs as well as resources provided by the federal government below. The government and Pennsylvania Electric want to help as many low-income individuals and families as possible keep their utility service connected. There are many different programs that offer resources like grant money and energy conservation services to customers. The details and phone numbers of various energy assistance programs are below.

The Low-Income Home Energy Assistance Program (LIHEAP) is a program offered by the federal government to all utility companies in Pennsylvania. This program helps low-income families with their energy bills. It is organized and operated by a large network of community action agencies. The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income families pay for their home energy bills. LIHEAP can also help with summer cooling bills. Other uses for grant money besides college expenses can include paying an electric bill. Many times, LIHEAP is offered with the weatherization program to help people save money and conserve energy.

The LIHEAP CRISIS funds can help prevent Pennsylvania Electric customers from getting their utilities shut off. If you have extra money, you can use it to pay for heat and running water during the winter. The second option is to pay your bills with cash.

The Pennsylvania Electric Customer Assistance Program can help customers with past-due balances and help them keep their utility service. The CAP program offers a reduced utility bill that is based on debt forgiveness and a percentage of income. This means that if you have had some of your debt forgiven by your creditors, the amount of credit will be applied directly to your Pennsylvania Electric account. The goal is to reduce the amount of money the customer owes for their electric bill, help them be able to make payments more easily, and to lower the amount of energy they use. Call 1-800-545-7741 to speak to a customer service representative.

The statewide Dollar Energy Fund is a non-profit organization that helps people who are struggling to pay their energy bills. The fund provides financial assistance to help cover the cost of energy bills. A focus is on those who need help paying their electric bill for a short period of time and who have recently experienced financial difficulties. The option that Penelec employees, customers, and FirstEnergy shareholders pay for is given to community action agencies, social service organizations, and non-profits like the Salvation Army.

The CARES Program provides referrals and information on local assistance programs to customers. If you are a customer of Pennsylvania Electric and are struggling to pay your bill, this service may be able to help you. They can provide referrals to social agencies and charities, as well as information on other financial assistance programs that may be available to you.

The priority is given to the customers who are 60 years old or more, handicapped or disabled, have a seriously ill family member who lives with them, and very low income families with a child who is at risk. Call the customer service number 1-800-207-9276

Pennsylvania Electric offers payment plans to customers who meet certain criteria. These programs can include extended due dates, waivers, fee reductions, and other options. I would like to speak to a customer service representative.

An Extended Payment Plan is offered for people who are having difficulty in paying their bills on time due to a short term financial hardship. This service allows customers to keep their power on while they make payments to catch up. This way, customers won’t have to worry about their power being shut off while they’re trying to get caught up on their payments.

If you are 60 years old or older, or if you have a disability, you may be eligible for an extended due date. If customers cannot pay their heating or electric bill on time due to the timing of their disability check, Social Security, or pension check, Pennsylvania Electric may allow them more time to pay.

The Military Deferred Payment Program is a program that helps customers who are in the military, or their families, to pay for their bills. You can call 1-800-962-4848 for more information or to apply for help. This financial assistance program was designed to help Penelec customers who are in the military or their immediate family members pay for utility and heating bills if their family members are called to active duty. In the Pennsylvania Electric program, customers can choose to put off paying all or part of their monthly electric bill until they are in a better position. When the military service member returns home, the account will need to be resumed in full or arrangements need to be made to get back on track.

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