Consolidated Edison provides assistance with paying heating and utility bills. The energy provider offers a number of programs to help low income customers, seniors, and those who are struggling in the New York City area. There are government programs that help with funding, payments, and partnering with non-profits.
Some resources can provide cash grants and others can save people money on their energy bills. There are multiple programs that NYC residents can apply for if they are struggling. To speak to a customer service representative, please call either 212-780-6319 or 1-800-752-6633.
Financial help with energy bills from Con Edison
The Home Energy Assistance Program from Consolidated Edison may be the best option for financial assistance for low income customers in New York. This organization provides financial assistance to families throughout the year, as well as a crisis component which gives grants to families with a shut off notice. The program is funded by the federal government and provides assistance to low income and eligible individuals with energy bill payments.
If you are a resident of New York City and need help, you can call the HRA Infoline at 1-877-472-8411 to learn more and apply for help. The program is offered in all New York City boroughs, including Manhattan, Queens, and others. Households can contact the Human Resources Administration (HRA) by calling the HEAP Hotline at 1-800-692-0557.
The Consolidated Edison program also offers benefits to New York City residents who are 60 years or older and received a HEAP grant last year. These residents will most likely be enrolled in the program again by the HRA. This makes the application process simpler.
If you are 60 years old or older and you did not receive a HEAP grant last year, you can call 1-800-692-0557 to get an application or get information through the New York City Department for the Aging. If you are a Consolidated Edison customer in Westchester County, you can contact the Westchester County Department of Social Services at 1-914-995-5619.
There is help available for people who are struggling financially due to medical expenses. Consolidated Edison is committed to working with our customers to ensure that they are able to maintain their utility service and not have to worry about being disconnected due to an inability to pay. If you are facing a medical hardship, Consolidated Edison wants to work with you to help you keep your utility service turned on. We understand that it can be difficult to pay your monthly energy and utility bills during this time, and we want to help ease that burden. This is meant to support individuals or families members that are impacted by some form of emergency or serious health care condition.
The representatives from the utility company will help the customers to keep their service on to prevent it from shutting off. Customers who need to go to the hospital for several days can arrange to pay their Consolidated Edison utility bill within 30 additional days. Other forms of financial assistance may be available for those with an emergency.
This company offers customer outreach and information services. Many people have said that they need more information on the different services that may be available to them in New York City. What are the ways to apply for financial assistance programs offered by both Consolidated Edison and the city or state of New York? The Customer Outreach Department was created to help customers with their needs.
There are many highly trained professionals at this location who can provide you with information on every single type of assistance program available, whether from the government or local charities. The Consolidated Edison advocates can speak with your local non-profit agencies, civic, social, professional or other group at its next meeting about how to access free services and information. This means that there is no monetary cost for the product or service. For more information, call 1-800-293-5680.
The CONCERN Program is a service for people with disabilities. People who meet certain criteria, as well as their immediate family members, can get discounts on their electric bills. Consolidated Edison will help people who are physically and mentally disabled to keep their homes warm.
The Medical Equipment and Life Sustaining Assistance Program provides funding for medical equipment and life-sustaining services for eligible low-income residents of long-term care facilities. If a member of your family, or the account holder, is in need of life-sustaining equipment, they may qualify for financial aid. They may be enrolled into a plan where they get discounts. Consolidated Edison will work with customers to keep their service on and will not disconnect it. They will help people even if they are struggling to pay their utility bills.
Con Edison payment plans and free conservation measures
The Consolidated Edison Low-Income Plan is a program that will keep the monthly bills of residential electric service customers at pre-1996 levels. This reduced rate is offered for low income New York City customers who recieve Direct Vendor from Public Assistance. It is available in New York City’s five boroughs: Manhattan, the Bronx, Queens, Brooklyn, and Staten Island.
No reconnection fee is required for utility service if it is turned off for non-payment for SSI customers, HEAP, or Direct Vendor. This means that if you get Supplemental Security Income or Public Assistance, you don’t have to pay a reconnection deposit on your account. This means that if you are 62 or older, you do not have to pay a security deposit to have your service reconnected, unless you have not paid for your service within the past six months.
If you live in New York City and have Consolidated Edison as your electric company, you may be eligible for a deferred payment agreement or the Arrears Avoidance Program. These programs can help you pay your bill if you are having trouble doing so. If you are a low-income customer and you are found to be qualified for this service, you may be able to get a $200 grant from Consolidated Edison to help pay your utility bills. To get the grant, you must agree to a deferred payment agreement with Consolidated Edison. To sum up, they are responsible for paying the electricity and heating bills on time and following the rules.
EmPower New York can help you save money on your energy bills. The US Department of Energy weatherization service is often combined with this. This means that households will be able to get free or reduced-cost electricity bills. Priority is focused on such items as replacing old refrigerators and CFL and other energy efficient lighting. §250 per household is the limit for these types of improvements. Consolidated Edison customers can get up to $250 worth of extra insulation, caulking, and other conservation improvements for their homes.
Apply for assistance
The service provides free energy conservation programs to income qualified customers, and all financial aid is free to apply for. Referrals for home energy assistance will be accepted from participating non-profit organizations, utilities such as Consolidated Edison, Weatherization Agencies, and local Offices for the Aging. For more information on payment programs, please call 212-780-6319.