UGI Utilities of Pennsylvania offers assistance to customers who are struggling to pay their bills. This assistance comes in the form of grants and payment plans. The Low Income Home Energy Assistance Program (LIHEAP) helps low-income households with their energy bills. The Customer Assistance Program (CAP) helps eligible low-income customers with their energy bills. Operation Share is a program that helps people in need with their energy bills. In addition to the examples given, customers also have other options available to them, including government aid. There is a limited amount of funding available for programs that have specific requirements that must be met. The demand for these programs is high. This means that the earlier you apply, the more likely you are to receive funding.
If a customer is unable to pay their monthly bill, UGI offers payment plans and programs. To get more information or to apply for help, you need to call the UGI Customer Information Center. They will look at your account and see what options you might have. Some programs may be offered by referrals, and other programs may be administered directly by UGI. The representatives and specialists will help customers with information about different programs that can help them pay their energy bill, set up payment arrangements, give referrals to local agencies, and sign people up for participation in fuel funds. To reach customer service, please call 800-276-2722.
The state of Pennsylvania offers a Customer Assistance Program that allows customers to set up their own payment plan. The state resource will help customers pay for their energy usage based on a percentage of their household size, gross income, and overall energy usage at the property. It can help make someone’s UGI bill more affordable by providing a discount on their monthly statement. This program, called CAP, can sometimes reduce the amount you owe on a bill.
The Weatherization/Low Income Usage Reduction Program will help low-income families, disabled people, and seniors by providing free energy-saving improvements and upgrades. The resources will evaluate a homeowner’s energy usage and help them save money on their energy bills, especially for low income households. There are many ways to save energy in your home, such as insulating your ceiling, floor, caulking, ducts and hot water pipes, weather-stripping, using CFL bulbs, water flow restrictors, and repairing gas heaters.
The Operation Share Fuel Fund is for people who have had an emergency that has impacted their ability to pay for fuel. This could include the death or serious injury/illness of the household’s main income provider, disability, unemployment, or a sudden loss of income. Individuals can receive help to pay for their heating or natural gas bills.
C.A.R.E.S. is a service that provides referrals to customers. There are a number of government and social service agencies that offer programs designed to help low-income households with things like energy bills, budgeting, and other needs. Some of these agencies include LIHEAP, the Salvation Army, and the Office of Aging. Please call (800) 844-9276.
The Low-Income Home Energy Assistance Program (LIHEAP) is a federally-funded program that helps low-income households with their home energy bills. In Pennsylvania, LIHEAP is administered by the Pennsylvania Department of Human Services. The government offers financial assistance to low-income households to help cover the cost of their heating and utility bills. Customers who need cash grants or energy assistance do not have to have an unpaid bill. If you qualify for and receive assistance from this program, you will not be required to repay any of the funds received. This is a grant program, not a loan. If you are eligible to receive a LIHEAP cash grant, the money will be sent directly to your gas company and applied to your natural gas bills. If you run out of fuel or face disconnection, you may be eligible for a crisis grant.
Most LIHEAP aid is for people who can’t afford to pay for their heating, people who are about to have their power disconnected, or those who are in danger of running out of fuel. Crisis funds are available most days of the week, and you can contact your county assistance office in Pennsylvania for more information.