Assistance Program

Semco Energy assistance programs.

Low-income Semco Energy customers can explore and apply for various payment plans and emergency financial assistance programs. The energy company offers payment plans, free money from government programs, ways to save energy, and more. Some resources are offered by Semco, and others are offered in partnership with the state of Michigan or the federal government.

A very short term extension on your payment may be offered. This usually only means one or two extra days. The payment extension can be requested so customers can postpone their service being shut off. This plan will give people more time to pay off their past due balance and prevent them from getting their service disconnected from Semco. If you don’t meet the new deadline, you will be disconnected. You can either request this extension online or by calling 1-800-624-2019.

This means that you can pay off your past due balance by making payments over time. Your entire debt will be addressed. The company will calculate the amount of repayment over two months. This means that the company will take the total amount you owe and divide it by two. This will be the amount you need to pay back each month. Customers who agree to an installment at Semco will need to pay their current charges plus a portion of the amount that is already owed. A down payment is also calculated automatically. You will need to pay a fee to set up an installment agreement.

This option allows some flexibility. This means that if you don’t pay your utility bills on time or according to the plan, your installment agreement will be canceled. Your gas service can be cut off, and you may not be able to sign up for a new plan for up to a year. If you are a family or individual who needs help paying for social services, you can still apply for this plan. If you need to speak to a customer service representative, you can call 1-800-624-2019.

Semco Energy is committed to helping the state of Michigan and federal government assistance programs. The purpose of the Winter Protection Plan is to help customers keep their power on during the winter months. This program is for people who get help from the Department of Homeland Security, like those who get SSI payments, food stamps, or Medicaid. This product is also offered at a very low price for customers with a low income.

The Michigan Department of the Treasury and Semco Energy also offer the Home Heating Credit. Applying for this does not require filing a tax return. The credit can be used towards heating costs and gas bills for qualified Michigan residents. This will be shown on their monthly statement and account from now on. If you are eligible, the state of Michigan will give you an energy draft.

This company provides a service to help senior citizens who may have difficulty paying their utility bills during the winter months. This service is called Winter Shut Off Protection and it helps to keep people’s homes warm and safe during the winter season. This is defined as people who are 65 years old or older. If you are a customer of a gas company, you may be able to get increased protection from having your gas service shut off during the winter. Please give Semco a call at 1-800-624-2019. The Senior Winter Shut Off Protection plan is a way to help make sure that seniors do not have their power shut off during the winter. This is a program that is offered by some utilities companies. It is important to check with your local utility company to see if they offer this type of protection.

Semco Energy and HomeServe have partnered to provide repair protection plans. If your home has a gas furnace, water heater, or air conditioner, or if you use natural gas to heat your home, you may be eligible for protection against repair or replacement costs. The plan will help you get your equipment repaired 365 days per year.

The local Department of Human Services (DHS) office in Michigan offers the Consolidated Vendor Warrant Program. This program may help pay your utility bills if you are a DHS client. Please contact your local office.

Semco Energy will provide more time for people to pay their bills in the event of a medical emergency. This service is for people who have a medical emergency or condition that is temporary and can be proven with documentation. Customers can be protected from energy shut-off for nonpayment of their bill. This policy will last for up to 21 days, and proof of purchase is required.

Utility companies in Michigan offer the State Emergency Relief program. It runs all year. Households that are low-income or considered to be in poverty are often given grants or financial aid to help cover expenses. This can come in the form of money for housing, food, healthcare, education, or other needs. SER can help you pay your natural gas bills and also help you get your service back if it’s been turned off.

A key to saving money is also to have a plan. One way to make your home more energy-efficient is to participate in the Home Weatherization program. Every year, dozens of Semco Energy customers get help from this resource. It’s offered by the federal government and Community Action Agencies in Michigan. You can get free caulking, insulation, and weather stripping, as well as other support, from the government.

If you are serving in the military full time, the Military Protection program can help make sure your power stays on. This may also be an option for National Guard members depending on their situation. If you’re worried about being able to pay your energy bill, you may be eligible for a program that can help. The Low Income Home Energy Assistance Program (LIHEAP) may be able to help you with your energy bill. You could receive up to 90 days of protection from having your service shut off, and you may be eligible for an extension.

Apply to help from Semco Energy Gas Company

Other payment plans may be available. If you are worried about not being able to pay your Semco Energy Gas Company bill, call them to talk about your options. The company will try to find a way to work with you, which will usually involve some kind of payment plan. To contact Semco, call 1-800-624-2019, or for the Michigan Department of Human Services Energy Hotline, call 1-800-292-5650.

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