Assistance Program

Southwestern Electric Power assistance programs.

SWEPCO customers in Arkansas and eastern Texas can get help through several different programs. There are a few ways to help pay for energy bills. One way is to ask for help from friends or family who live close by. Another way is to set up a payment plan with the company. The last way is to get help from the federal government LIHEAP program. If you are low income or in a crisis, you may be able to get help paying your bills from SWEPCO programs. You can find out if you qualify and how to apply below.

Some of the main beneficiaries of the Low-Income Home Energy Assistance Program are people who have a very low income, including seniors and families with young children. Southwestern Electric Power helps customers in the region apply for LIHEAP by partnering with non-profit organizations, including community action agencies.

There are many organizations in Arkansas and Texas that can help low-income residents with things like food, housing, and healthcare. These organizations usually have some kind of application process that people have to go through in order to get help. The Low Income Home Energy Assistance Program (LIHEAP) is a federally-funded program that provides assistance to Southwestern Electric Power Company customers with low incomes. Different states and counties have different qualification requirements for assistance, but this is still a main resource for help. To find out more, call Southwestern Electric Power for referrals or a community action agency to apply at.

If you have a disconnect notice, you may be able to negotiate a payment extension with SWEPCO. If you’re having trouble keeping up, it’s best to be proactive and reach out for help. This way, you’ll have more options for finding a solution. To help those in need, SWEPCO will work with customers to develop a flexible payment plan. SWEPCO staff understand that sometimes people or families may have difficulty paying their electric bill, especially during difficult economic times. To help those who need it, SWEPCO will work with customers to create a flexible payment plan. Some customers may be able to arrange to pay their bill over an extended period of time, or to have a payment extension. This means you will have more time to pay your utility bills and bring your account up to date. You can call 1-877-237-2886 for more details.

The Neighbor To Neighbor Program is an initiative offered by SWEPCO that allows customers to opt into a donation plan that helps low-income families in their service territory. One of the main ways that income qualified families in Arkansas can get help paying their electric bills is through this resource. Some people who live in Texas also choose to participate in the program.

The purpose of this fund is to provide financial assistance to customers who are experiencing a crisis or who may be at risk of disconnection. The Southwestern Electric Power Company runs a program with local community action agencies. The program relies on donations and contributions from private citizens and businesses. The money collected goes to assisting people who are less fortunate, and some matching cash grants may be provided too.

Neighbor To Neighbor is especially helpful during extreme weather conditions, whether it be very cold in the winter or very hot and humid in the summer. If people do not have access to proper heating or cooling, it can be life-threatening. If someone is already struggling with financial hardship, things can become even worse if they have to deal with an unexpected emergency. Every year, hundreds of families receive assistance.

If you want to learn more about the program or apply, please call 1-888-216-3523. This program is for SWEPCO customers who have low incomes or are struggling financially. To get more information or to apply, they can reach the 24-hour customer service phone number. Visit a local social service center or community agency office in Arkansas or Texas.

The United Way provides support to customers of Southwestern Electric Power who are struggling by offering referrals and guidance. They can refer residents to local organizations that can help them with their needs.

The AMP program helps customers lower the cost of their summer-time bills. This happens because the customer will have to pay higher bills during winter. This means that your account will have an equal amount of money at the end of the year as it did at the beginning. By having more consistent monthly payments, it helps customers with budgeting and planning. It allows you to avoid the summertime increases in your bills.

Phone number for financial help or payment plans

To learn more about energy saving programs, enter into payment plans, or get referrals to Texas or Arkansas organizations, call SWEPCO at 1-888-216-3523. The company will work with the customer to find programs and solutions that work for both parties.

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