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Assistance Program

Assistance programs Tacoma Public Utilities.

This utility company is committed to working with customers who are struggling or have low incomes. They understand that some people may have challenges paying their utility bills, including water and electric expenses, from time to time. They offer a variety of payment assistance programs to help qualified customers pay their bills. They help people by giving them discounts, referring them to government aid, and providing other services.

The Discount Rate Program provides a 35% discount on electricity, drinking water, solid waste, recycling, and surface water to customers who are 62 years or older. If you are eligible for the Bill Credit Assistance Plan, you can receive a utility credit of up to $672 each year. The amount you get is based on the number of utility services that are billed to you through Tacoma Public Utilities. To be eligible for these programs, you must submit an application along with supporting documentation, such as proof of income, expenses, and other evidence of financial hardship. Other options may be available.

Budget billing is available to all residential customers, so that they can have a stable monthly rate. This means that customers will have the same monthly utility payment amount, so they can budget their money more easily.

The amount the customer pays on budget billing is based on their water and/or electric bill for the past 12 months divided by 11 and then multiplied by 2. The goal is to help Tacoma Public Utilities customers predict how much they will owe each month and plan their finances accordingly.

The customer can also explore budget billing for utility services such as Solid Waste, Surface Water, and Wastewater. At the end of 12 months, the account will be reviewed and the amount will be reset. The customer may receive a credit or may owe additional funds on their account at this time.

Government assistance programs may be available to very low income Tacoma Public Utilities and Environmental Services customers. The programs, LIHEAP and weatherization, can help with utility bills and making homes more energy efficient. Both of them are funded by the federal government and focused on helping low income families keep their utilities/heat on during the winter months. The Weatherization Assistance Program is a federally funded program that helps low-income households save money on their energy bills by making their homes more energy efficient. The Low Income Home Energy Assistance Program (LIHEAP) helps low-income households with their energy bills. The program provides financial assistance to help pay for heating and cooling costs. LIHEAP also helps low-income households make energy-efficient improvements to their homes.

When you save energy and water, you use less of the Earth’s resources. This lowers your utility bills and helps to protect the environment. There are programs available that can help reduce the cost of buying energy-efficient equipment and water-saving products for your home or business. To learn how to save money on your utility bill, visit MyTPU.org/ways-to-save.

Applying for resources from Tacoma Public Utilities

35th St., Tacoma The Tacoma Public Utilities Customer Solutions Office is located at 3628 S. 35th St., Tacoma. This is the address of the property. At MyTPU.org/Appt, you can make an appointment to learn about other available assistance, such as federal government or state of Washington government aid and grants, such as LIHEAP. You can also call 253-502-8400 to learn about other available assistance.

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