Assistance Program

Atlantic City Electric financial assistance programs.

Some customers who have low incomes may be able to get help from Atlantic City Electric with their utility bills. This assistance may be available for customers who have an emergency situation, or for those who need help on an ongoing basis. Other services that may help prevent disconnection or assist people who are struggling to pay their bills are offered by the company. These services may be available to people who are considered to have a moderate income. For information on Atlantic City Electric’s financial resources and application numbers, see the details below.

There are several programs that can help with electric and utility bills, including the TRUE grant. Atlantic City Electric provides assistance to those in need and those with low incomes.

The TRUE Program was approved by the New Jersey Board of Public Utilities. The one-time cash grant benefit is for New Jersey residents who are struggling to pay their natural gas and electric bills. This resource is not available for people who are eligible for other low-income programs. The most money that someone can get from the government for help with their gas or electric bill is $750.

Temporarily Relief for Utility Expenses eligibility requirements

The applicant must be 45 days or more delinquent on their electric or gas bill. The utility company must have sent them a notice that service is about to be disconnected.

To qualify for the program, the combined annual income for a two-person household must be at least $29,160 but no greater than $69,853. The range of the amount of money granted increases based on the number of people in the household. A household of four people will have an income that falls between $44,112 and $103,034. There are income limits for other size households as well. For more information, contact the relevant authority.

In order to be eligible for government assistance with heating costs, people must have applied for the Low Income Home Energy Assistance Program (LIHEAP). Those who have not received funds from this program are not eligible for assistance. They need to have been denied or are still waiting on LIHEAP or USF government benefits in the last year to qualify for the TRU program.

Applicants must show that they have made four payments of $25 or more on their Atlantic City Electric utility account in the last six months. You need to have made at least three payments that were each 30 days apart before you can apply for the TRUE grant.

To apply for the TRUE Grant, call (856) 964-6887 to speak to a representative.

Other options for Atlantic City Electric customers

NJ Shares is a government-funded assistance program that helps low-income households pay their energy bills. It gives money to poor New Jersey people who can’t afford their energy or heating bills, or people who are about to have their power shut off. There are certain income requirements that must be met in order to qualify for this government program.

The Universal Service Fund is an option for customers of Atlantic City Electric to help pay their electric bill. To reach customer service, please dial (800) 510-3102. This service helps ensure that New Jersey utility customers who are working poor or low income eligible pay no more than 6 percent of their total annual household income for their electric service and natural gas bills. The 6 percent level is a rate that includes both state and federal taxes.

The New Jersey Lifeline program is a government assistance program that provides a monthly credit to eligible low-income households to help cover the cost of phone or internet service. This program can help people who have disabilities and are seniors with an annual utility credit of $225 on their monthly bills. for reservations. To book a reservation, please phone (800) 792-9745.

Phone number to apply for help from Atlantic City Electric

There are several programs that can help you, and we can give you referrals to them. Call 1-800-642-3780 to learn about programs that can help with utility bills if your family is struggling.

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