Assistance Program

Cleveland water bill assistance.

The two main programs that can help families in Cleveland, Ohio pay their water and sewer bills are listed below. There are programs available to help support vulnerable groups such as the disabled or elderly. The Homestead Program is one such program. This program provides a discount on water and sewer services for low-income residents of Cuyahoga County. The goal of both of these resources is to reduce the number of water shut offs that may occur in the Cleveland area. The programs below can provide more information on the topic.

The Homestead Exemption Program helps seniors and the disabled in the community by giving them a break on their property taxes. There are some income limits that must be met in order to qualify for the program. The primary beneficiaries of the program are the low income and working poor in the community.

This program provides qualifying Cleveland renters and homeowners who are either over 65 years of age or disabled with reduced rates on their water and sewer bills. If you spend less on your housing, you will have more money left over for other things. The reduced rates can help qualified applicants save money on their water and sewer bills in the future, which should reduce the number of people who fall behind on their payments. To find out more about the Homestead Program, please call 216.664.3130.

The Cleveland Water Department has other assistance programs for people with low incomes, people who are working but have low incomes, unemployed people, senior citizens, and people who have an unexpected financial crisis or emergency. This allows you to make a down payment as low as 3.5% of the purchase price. Another option to look into is the Affordability Program. This allows you to make a down payment as little as 3.5% of the purchase price. This is another form of discount that is available in the city and greater Cuyahoga County area. This company can decrease your water bill by 20%. The requirements for the Home Energy Assistance Program (HEAP) will be used to determine eligibility for the program. The amount of money you get from the government will depend on how many people are in your household and how much money you make.

If you are a low-income homeowner in Cleveland, you may be eligible for a discount of up to 40% on your monthly water bill. To be eligible for the Affordability Program, you must be a homeowner and receive a water or sewer bill from the City of Cleveland, Division of Water.

If you are accepted into this program, qualifying homeowners will need to have a water conservation kit installed in the home to conserve. In other words, by reducing their water usage now, they will be able to save money on their water bills in the future. This will help the household use less water, which is great for the customer as well as the nation as a whole as it leads to conserving this natural resource.

How to get water bill help in Cleveland

To apply for the Water Affordability Program, customers will need to complete an application and send it to Cleveland Housing Network at 2999 Payne Ave., Cleveland, Ohio 44114. The city may ask for more information from an applicant to see if they qualify for the program.

If you have questions about your water or sewer bill, please contact the CHN Main HEAP office at 216-912-2211. They may also put the struggling households into other payment type plans. To speak to a representative about the Water Affordability Program, please call 216-774-2396.

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