Kentucky Utilities is committed to helping customers who need assistance paying their utility, heating, and energy bills. There are many services available for low income customers that can help them save money and energy. These services can help them make their homes more energy efficient or pay their utility bills.
Kentucky Utilities may be able to help direct families to government assistance programs such as free LIHEAP grants. There are many services available to help people with their energy bills, including weatherization programs, payment plans, and disconnection prevention services. The company can also help connect customers in need to local non-profit organizations that can offer emergency financial assistance to help pay their utility bills. This service provides various resources and partnerships to help the community.
WeCare provides free energy efficiency services and weatherization. If you meet the requirements to enroll in this program, a contractor will come to your home for an inspection. After this inspection, Kentucky Utilities customers may be able to get their heater system inspected, HVAC repaired and tuned up, insulation added, and air sealing done.
The WeCare program offers advice on how to conserve energy, weatherize your home, and recycle energy resources. These services were designed to help clients save money on their utility bills by providing energy education and weatherization. This helps low income customers who need it. Households that meet certain income requirements can save 5-15% on their monthly bills by using this free resource.
Kentucky Utilities collaborates with Community Action Agencies to help identify customers in need, as well as manage the program. The focus is on people who use a lot of energy and spend a lot of money on heating and energy costs. They want to help people find ways to use less energy.
In order to be eligible for assistance, customers must have lived in their homes for at least a year. Some guidelines are set by state and federal government, but this is the general requirement. To be eligible for the federal government’s Low Income Heating Assistance Program (LIHEAP), households must meet certain income guidelines. The program is not very big and does not have a lot of resources. They usually help old people and disabled people first. To learn about WeCare or other conservation programs, call 1-800-356-5467.
The WinterCare Fund is a program that helps low-income households with their winter energy bills. It is fully supported by Kentucky Utilities. The state government also requires that all companies in the state offer it. You will need to call your local community action agency to apply for funding or get information. This financial assistance program is geared towards helping people in the winter, when most of the money is spent. This will help with paying for winter heating and fuel oil. This means that if someone is in a difficult situation and needs help to pay for things like heating their home, there may be some financial assistance available to them.
The company offers a disconnection prevention plan and a payment plan for customers whose power has been turned off or who have received a shut off notice. If you think you may not be able to pay your energy bill in the future, please call Kentucky Utilities as soon as possible. The company will try to help the person by finding a solution to their hardship.
A number of customer care representatives are available to help you keep your power on or reconnect it if it has been turned off. There are laws in place to prevent customers from being disconnected from their utilities. These laws vary from state to state, but they typically require utilities to give customers a certain amount of notice before disconnecting their service. They also typically require utilities to offer payment plans or other assistance to customers who are having trouble paying their bills.
Budget Payment, Auto Pay, and partial payment plans are all ways to help make paying your bill easier. If customers are not satisfied with the service they are receiving, Kentucky Utilities provides other options that they can refer to. The company will work with customers to find the best possible solution.
How to get help and apply to Kentucky Utilities financial assistance programs
There are other federal government and non-profit programs available. The company can help low-income people pay their energy bills and make their homes more energy efficient. There are also payment plans for people who have low incomes or are struggling financially.
The amount of money offered by Kentucky Utilities and state or federal government programs is limited. Please call 800-981-0600 to speak with a customer service representative.