Your mortgage servicer will be responsible for collecting your monthly mortgage payments, any associated penalties, as well as paying your property taxes and insurance. The company that manages your account for the bank or lender. Other commonly performed services include maintaining records, billing, and issuing monthly statements. If you are struggling to pay your home loan, then this is the party you want to contact to explore possible solutions and start the negotiation process.
When you are struggling with your mortgage, a servicer will help you by looking into the possibility of a settlement or modification. This means that if you as the homeowner miss even just one payment, the company you owe money to (the servicer) will think you’re in danger of not paying them back at all. The company that manages your mortgage will be responsible for foreclosing on your home if you default on payments.
Banks and lenders can decide to start default-related services in order to protect their investment and the value of the property. Homeowners may be required to get their property inspected to make sure they are still taking care of it and living in the home. If the property is not being taken care of, the company who is responsible for it may order preservation activities, such as repairing windows and doors.
If you default on your loan, your servicer may be able to help you. They take charge of organizing help from the lenders, and will communicate with the homeowner who has a home loan. A servicer can provide information on state and federal government assistance programs, as well as a listing of HUD certified housing counselors.
More and more rules and regulations are being put on servicers. The government is urging homeowners to work with their mortgage company and try to find a solution. Reach out to them soon in the process, or get someone else to help manage this communication. The phone numbers are listed below. These companies are in the business of giving out home loans.
Mortgage servicer phone numbers
1-866-865-4146HSBC Bank USA 1-800-880-2256HSBC Mortgage Services 1-800-538-4595 You can get free credit counseling from 1-888-995-HOPE or Bank of America at 1-800-846-2222. Carrington Mortgage Services has a free credit counseling line at 1-800-790-9502. Chase also has a free credit counseling line at 1-800-446-8939 for prime loans and 1-877-838-1882 for non-prime loans. CitiFinancial/Citi Trust Bank has a free credit counseling line at 1-800-422-1498. CitiMortgage/Loss Mitigation has a free credit counseling line at 1-866-272-4749. CitiResidential Lending has a free credit counseling line at 1-800-864-3428. Comerica Incorporated has a free credit counseling line at 1-800-437-5822. Countrywide has a free credit counseling line at 1-800-669-6607. Downey Savings & Loan Association has a free credit counseling line at 1-800-824-6902. First Federal Bank of California has a free credit counseling line at 310-665-2333. GMAC has a free credit counseling line at 1-800-627-0128. HFC or Beneficial has a free credit counseling line at 1-800-333-5848. Home Loan Services, Inc. has a free credit counseling line at 1-866-865-4146. HSBC Bank USA has a free credit counseling line at 1-800-880-2256. HSBC Mortgage Services has a free credit counseling line at 1-800-538-4595. 1-800-622-5035 is the number for Homecomings Financial. 1-800-206-2901 is the number for HomEq Servicing. 1-800-414-0969 is the number for HSBC Bank Mortgage Corp. 1-888-648-3124 is the number for JP Morgan Chase & Co. 1-800-848-9136 is the number for Litton Loan Servicing. 1-800-247-9727 is the number for Mortgage Services or Decision One. 1-800-365-6730 is the number for Option One Mortgage. 1-888- 275-2648 is the number for PHH Mortgage Services. 1-800-750-2518 is the number for Suntrust Mortgage. 1-800-443-1032 is the number for U.S. Bancorp. 1-800-365-7900 is the number for U.S. Bank Home Mortgage. 1-800-822-8733 is the number for Visalia Community Bank. 1-800-282-3451 is the number for Wachovia. 1-866-926-8937 is the number for Washington Mutual. 1-800-678-7986 is the number for Wells Fargo Bank. 1-866-480-5004 is the number for Wilshire Credit Corporation.
The most important thing in communication is hearing what isn’t being said. The most important thing in communication is to be able to read between the lines.