Assistance Program

Nashville Electric Service financial assistance programs.

NES offers financial assistance to qualified low-income customers who are elderly, disabled, or otherwise in need. The main resources that help low income households are the Low Income Home Energy Assistance Program (LIHEAP), weatherization, and Project HELP. Payment plans may also be used to help households that are struggling. To apply for assistance from NES, follow the steps below: 1. Visit the NES website. 2. Click on the “Apply for Assistance” link. 3. Read the information on the page and then click on the “Apply Now” button. 4. Fill out the form and submit it.

Project HELP is offered for people who are struggling and need assistance. Emergency assistance can help pay for utility and electric bills when someone is at risk of having their power shut off. The energy company partners with NeedLink Nashville, which is an organization that helps people in need.

This energy bill assistance program relies on donations and contributions from the community to keep it running. In order to contribute to Project HELP, people just need to add $1 or more to their monthly Nashville Electric bill by contacting Customer Relations. A customer just needs to fill out the Project Help Donation Form on the NES website. All the money that is donated goes straight to helping people pay for their utility and heating bills. This means that all of the money that is donated goes towards the cause and not towards the administrative costs of running the program.

Project HELP is available to provide assistance to residents across Davidson County, Tennessee, as well as to other NES customers. Unfortunately, the amount of people who can receive help is limited, and because of that, people who have a low to moderate income, are single mothers, seniors, or have disabilities, will always be given priority for any available funds. Come apply in person at our location in Nashville, TN.

When you come to apply, please bring social security cards for each member of the household, a copy of your current utility bill with the past-due amount, documentation of other forms of government assistance like Section 8 or Food Stamps, and also proof of total household income like retirement, pay stub, unemployment, etc.

The Weatherization Assistance Program (WAP) is a program that provides money for energy-saving improvements to the homes of low-income families, paid for by the Department of Energy. The state of Tennessee gives money and grants to low income families, disabled, and the elderly to pay for the weatherization of their homes.

If you are a Nashville Electric Service customer, you may be eligible for the Weatherization program. This program provides free energy-saving updates for your home. Some examples of ways to improve your home’s energy efficiency are by installing storm windows, adding insulation, using CFL bulbs, caulking windows, and sealing other air leaks.

Customers of Nashville Electric Services can apply for this program by contacting their local community action agency. Those locations accept applications and also organize work crews that will actually improve a customer’s home. When you apply for government assistance, you will need to meet certain income requirements. These requirements are based on the Federal government poverty guidelines. The weatherization program provides free services and work to qualified families.

The Energy Ads program provides financial assistance to low-income NES customers who are struggling to pay for their electric service or cooling bills during the summer months. This program is unique in that it can help people who might not be able to afford these necessary expenses otherwise. Two non-profit agencies in the Nashville area, Ladies of Charity and NeedLink Nashville, have been given the Energy Ads funds. The electric company includes money-saving coupons in their monthly bills. They give people the ability to keep their utilities on during the hot and humid summer months in Tennessee.

The Low Income Home Energy Assistance (LIHEAP) is a government-created program that helps low-income households pay for energy costs. This program provides financial assistance to people facing a crisis, such as a disconnection of their utilities. You can pay your Nashville Electric bill each month with LIHEAP. This program provides financial assistance to low-income homeowners and renters to help pay for energy bills. The program is designed to help families with children and senior citizens.

Get financial help or payment plans from Nashville Electric services

If you need assistance with payment plans, the programs indicated above, or other support, please contact Nashville Electric at 615-736-6900.

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