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Assistance Program

Assistance with energy bills from AEP in Ohio.

AEP Ohio offers several crisis and disconnection prevention programs. The energy company can help low income families pay their utility bills by referring them to government programs or non-profit agencies. The main point is that there are several resources available to help people who are struggling to pay their bills.

AEP Ohio payment extensions and arrangements

The agreements are available to customers who are about to be disconnected or who are facing a short-term crisis. There are options available to people who are struggling to pay their utility bills on time. The energy company wants to provide individuals with extra time to pay their electric bills when needed. To reach a customer service representative from AEP Ohio, please call 1-877-237-2886. If you are having difficulty making payments, they will work with you to see if you qualify for any financial assistance or payment extensions.

The Dollar Energy Fund and the Neighbor to Neighbor Program help people in need by providing them with money for energy bills and other necessary expenses. Some low income families may be able to get help from the government to pay their electricity and gas bills. The program provides financial assistance to low-income customers to help them pay for their AEP Ohio electric bill and keep their service from being disconnected. The Neighbor to Neighbor Program is a program that helps people with their energy bills. The program is administered by the regional non-profit organization known as Dollar Energy Fund. The organization is committed to helping people who are experiencing financial hardships and who need some form of assistance to help them get back on their feet and current with bills.

There are certain income requirements that must be met in order to qualify for the AEP Neighbor to Neighbor Program. To qualify for this program, your income must be at or below 200% of the Federal Poverty Income Guidelines. This is not a program where AEP Ohio will give free money to customers, all customers who apply for this program need to have made a past effort to pay their energy bill. In order to qualify for the program, generally speaking, applicants must have made at least $150 worth of payments within the past 90 days. However, there may be a few exceptions made for senior citizens.

The Crisis Response Fund provides assistance with weatherization and electric bills for AEP customers. In order to qualify for the crisis fund, an individual’s income must fall between 176 and 200 percent of the federal government poverty guidelines. AEP Ohio customers can learn whether they are eligible for the heating and energy assistance program by contacting the Ohio Department of Development’s Home Energy Assistance Program at 1-800-282-0880, or the local community action agency or AEP for referrals.

State of Ohio and federal government aid

The three primary resources for assistance are Ohio PIPP Plus, weatherization and LIHEAP.

This payment plan is available no matter which electric or utility company you use. This government mandated service will make it so that you have to pay less money every month for your bills, and therefore your entire account will become more affordable on a year-round basis. This can also help with unpaid bills from the past.

What will happen if the household is qualified and enrolled in PIPP Plus, and if the individual pays the monthly PIPP Plus payment on-time and in-full, is that the customer’s account will be credited. This will eventually get rid of the unpaid bills on their account. PIPP Plus will help AEP Ohio customers pay their future bills, as well as the bills they already owe. To find out more about how to get involved or learn more, call the Public Utilities Commission of Ohio at 1-800-686-7826 or the Ohio Department of Development at 1-800-282-0880.

LIHEAP provides weatherization assistance and crisis counseling to eligible low-income households. The Government Low-Income Home Energy Assistance Program (LIHEAP) helps low-income households with energy costs. LIHEAP provides weatherization assistance and crisis counseling to eligible low-income households. AEP Ohio collaborates with various local and federal organizations that offer LIHEAP to low-income residents throughout the service territory.

LIHEAP is a federally-funded program that helps low-income families, seniors, and those who spend a large portion of their income on heating bills. Grants can help with expenses, or some people may be given a credit. The program can help prevent a disconnection during a crisis. Call your local community action agency in Ohio.

Weatherization Services are available for customers with low incomes who live on a fixed income. The household may be eligible to receive repair services or weatherization assistance through the Community Assistance Program. There are other ways to conserve resources.

Contact for AEP assistance programs in Ohio

If you want to apply for AEP Ohio, you need to call your local community based agency. Alternatively, you can always dial 800-672-2231. If someone is in need of assistance, they can be referred to a local community action agency or non-profit organization. In order to be eligible for Weatherization assistance, you must be approved for an energy bill assistance program such as the Home Weatherization Assistance Program (HWAP), Percentage of Income Payment Plan (PIPP), or the Home Energy Assistance Program (HEAP).

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