Assistance Program

Financial assistance programs from Central Maine Power.

A variety of resources and services are offered by Central Maine Power to help people pay their bills, save money, and hopefully prevent disconnections. There are many programs that can help people pay their bills if they are struggling financially.

The Electricity Lifeline Program is one of the primary programs offered by the government. This program provides assistance to low-income households with their electricity bills. Some customers who have low incomes may be able to get a discount on their monthly electric bill. The amount of the monthly credit or reduction on your bill will be based on your total household income and your estimated electricity usage.

There is also a scale that determines how much a person gets. Therefore applicants with a lower income and who pay a high percentage of their income towards their bills may be eligible for additional credits. This credit is applied to your bill in one lump sum, and is also applied to your ongoing recurring bill for the same amount each month, for a total of up to 12 months. 1-800-750-4000 is the phone number.

The Low-Income Assistance Program (LIAP) is a state-level program that provides financial assistance to low-income households, complementing the federal government’s LIHEAP program. This program is designed to help low income families with their energy bills. This resource will help electric bills be more affordable for LIHEAP-eligible Central Maine Power customers by providing cash assistance, weatherization, and other financial support.

If you want to apply or learn more, call your local Community Action Program Agency and/or the Maine State Housing Authority. These agencies will work together to carry out the statewide plan and individual LIAPs, as well as deliver LIHEAP. This means that, on average, income-qualified customers can get up to $6 million dollars in assistance per year.

You can set up Friend Alerts to be notified when certain friends are online. If you are struggling to pay your bill, this service will allow your friends or family to be notified so they can help you out. There is no financial obligation or commitment for them, but it provides peace of mind knowing that someone will be alerted if you need help. This gives people an extra sense of security. If you can’t receive important notices from the CMP yourself, you can choose someone else to get them for you. This is a notice that your service will be disconnected. Since both you and your friend are notified of any communication from Central Maine Power, this helps to ensure that any important messages are received and responded to. To learn more, call 1-800-750-4000.

The Central Maine Power Low-Income Energy Management Program helps low-income people save on their energy bills and conserve energy. You can also add solar panels to your home to help heat your water. There are various things you can do to conserve energy, like insulating your water heater or hot water tank. You could also add solar panels to your home to help heat your water. If someone meets the qualifications, they will also receive insulation, caulking, and other enhancements. Other ways to conserve water at home include: The phone number is 1-800-750-4000.

The Lifelight Service is a health care service for customers with special needs, or for families with someone who is on a life support system. The medical condition must be severe enough that the person requires constant electricity from Central Maine Power. The company will notify you of any planned service interruptions, including outages or repairs. The notice will help ensure that customers with medical conditions will still have access to power. The utility company will keep you updated with information during unplanned outages to help you plan ahead and find an alternate power source. Please contact the Customer Relations Center if you think you are eligible for this service from CMP.

This means that although there is no set payment plan, one may be offered depending on the situation. If you need help paying your electric or utility bill, please call Central Maine Power. Say you need to contact the company as soon as possible at 1-800-686-4044 to see what kind of options are available. You can get help from the government with things like heating costs, from local charities, and from other financial assistance programs.

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