Some of the services offered by Minnesota Energy Resources include making payments, improving energy efficiency, programs to help with energy costs in an emergency, and a program to help people keep their homes warm. If your family is struggling and you meet the requirements, you can apply for various programs offered by Minnesota Energy.
The Cold Weather Rule is a set of guidelines that helps protect Minnesota residents from being disconnected from their energy service during the winter. The Winter Shut-Off Protection Act will help keep customers’ natural gas service on during winter, when they need it most. It will also protect customers from illegal shut-offs by utility companies. Minnesota Energy Resources customers will be able to set up a payment plan with the company. If you stay up to date with your payments and don’t fall behind, your gas service won’t be shut off and you won’t have to worry about debt collectors.
You can set up a payment plan online or by calling customer service. This is offered for people who are struggling with a difficult situation. It can help individuals get time to bring their account up to date. To qualify for this assistance, your gas service must be active, you cannot be currently paying off a past-due balance, and you must not have broken a Minnesota Energy Resources payment plan in the last year. This is a customer service number for a company.
You should ask for this type of arrangement as soon as possible, so you won’t be disconnected. This means that if you sign up for a payment plan, you are responsible for continuing to make payments on your account. If you do not pay your bills on time, your service will be disconnected, and you will have to pay additional reconnect fees.
The program’s terms may change, but you usually need to pay at least one-third of your account balance to enter a payment plan with Minnesota Energy Resources. Customers who are behind on their payments will typically be given up to 60 extra days to pay their outstanding balance. So people still have to pay their natural gas bills, but they have more time to do so.
If you call the company early, it is more likely that they will be able to work out a plan that is good for you and also for Minnesota Energy Resources. If your financial hardship is complicated and extensive, and you are not able to resolve it in the near future, the company can provide you with information about other long-term options. If your hardship is not going to last very long, you probably can arrange to pay your debt in smaller amounts over time.
The Minnesota Energy Resources Gas Affordability Program helps people pay their utility bills. This program is required by the state. The Salvation Army runs it. The program offers two main services: forgiving past-due amounts and affordability assistance based on a percentage of an applicant’s household income.
HeatShare is a Salvation Army program that helps low-income families and individuals pay for their energy bills.
The Low Income Energy Assistance Program helps low-income people pay their heating bills. The amount of money paid out in grants will depend on what kind of fuel is used, how many people live in the household, how much money the household makes, and how much energy the customer uses. The EAP program is a government-funded program that is open to both renters and homeowners. This means that people who have the least amount of money and who spend the most money on things like gas will get the most money from this program. The program can also provide help for utility disconnections during a crisis.
In addition to receiving money, people can also get help with how to use home heating energy more efficiently and safely. Program representatives can talk to human service providers and energy suppliers to help utility customers.
The Low Income Weatherization Assistance Program is offered to help low-income customers who use natural gas as their primary fuel for space heating. This program provides assistance with things like weather-stripping, caulking, and adding insulation to help improve the energy efficiency of their home and lower their utility bills. The government provides money to help low-income people and seniors improve their homes so they use less energy and save money. The federal government and Minnesota Energy Resources both provide funding to Community Action agencies so that they can pay for weatherization and conservation. Customers who are qualified for this service will receive it for free. Some things that can be done in order to be more prepared for winter weather conditions include caulking windows and doors, replacing old heating systems and water heaters, adding insulation to walls and attics, and weather-stripping doors and windows.
If you have a health issue, you can get help from the Medical Emergency Protection. Customers will not be disconnected if it would threaten the safety or health of a member of the household.
This company offers protection for customers or their families who are on active duty in the military. This protection ensures that the customer’s account is not shut off. If you or your spouse is called to active military service, you can apply for shut-off protection of your gas or electric service. This means that their parents, spouses, and children can also be given this same status.
To find out more information about these programs, please contact Minnesota Energy resources at 800-889-9508.