National Grid is trying to help Massachusetts customers who are behind on their energy bills by offering them various services. There are a variety of programs available to help low income and struggling families. These programs may offer financial assistance, government assistance, or other forms of aid.
If you cannot pay your bill, please call our customer service department for assistance. National Grid will work with customers who have past-due balances to create a payment plan. This may include some or all of the following options: You have to call to talk to a customer service representative, and it’s better to start the process earlier.
The government will work with you to help pay your monthly utility bills. The goal is to keep the household’s service from being shut off. Call the company at 1-800-233-5325.
National Grid offers fuel assistance to qualified low income customers, seniors, and the disabled in Massachusetts. The government provides financial assistance to help people pay their utility and heating bills so that they don’t have their service disconnected. Cash assistance is available for low-income households that need help paying their energy bills. To be eligible, households must meet certain income requirements. This means that you do not have to repay the money you receive as part of the assistance program. If you’re in danger of having your utilities shut off, there are programs that can help.
This fuel assistance program helps low-income families pay for their energy costs. This means that the government has to agree to give money to a cause every year, and not everyone who needs help can get it.
The National Grid Good Neighbor Energy Fund is a utility bill assistance program that is run by the Salvation Army across Massachusetts. National Grid fully supports this program. This program could help National Grid customers who can’t get other financial assistance to pay their electric bill. Temporary financial assistance is available to help cover monthly energy bills for those who do not qualify for government assistance. Only those customers who have no other options can qualify for help from the resource. The Salvation Army provides financial assistance to those in need. To apply, you will need to contact your local Salvation Army office.
This is a program offered in Massachusetts that helps people save money on their energy bills. If you live in Massachusetts and meet certain income requirements, you may be eligible for help from Mass Save with energy bills, fuel assistance, and making your home more energy efficient. To get more information about the program and how to save money or get help with National Grid bills, call 1-866-537-7267.
The Weatherization Assistance Program is a federal program that helps low-income families and individuals reduce their energy bills by making their homes more energy efficient. Low income households that qualify can save money on their heating bills every year. The savings happen year after year. The main difference between the two programs is that Mass Save is funded by state money, while Weatherization is funded by the US federal government.
The Third Party Notification service from National Grid lets you choose someone to be contacted if your power goes out. This means that if a customer’s account becomes overdue, a notice will be sent to a trusted friend, relative, or local agency that the customer has designated. The caregiver does not need to pay the energy bill, but they just can help by letting the customer know that there is a problem. This National Grid service is useful for people who are away from their home for long periods of time.
If you have an unpaid utility bill, National Grid’s Arrears Management Program may be able to help you. The state of Massachusetts provides cash grants and financial assistance to customers who have outstanding energy bills and are struggling to make ends meet. This assistance is available to low-income customers who demonstrate a need for financial assistance. If you are a low-income customer of the National Grid, you may be eligible for a waiver or forgiveness of any past-due bills. If you meet the requirements and follow the terms of the program, you will receive credits towards your past-due account once you have completed all the program requirements.
The resource was created to help customers manage current monthly energy bills and address any past-due debts or unpaid bills. To qualify, the customer’s account must be more than 60 days past-due and have a balance of at least $300. If you qualify, you may be able to eliminate your entire past-due balance on your bill over 12 months or so.