Assistance Program

Southern California Edison assistance programs.

Southern California Edison provides financial assistance and programs for low-income customers. Some programs are funded by the federal or state government, and others are administered by the utility company itself. The amount of financial aid or monthly payment plan offered by SCE will depend on the individual’s situation. A low income family may be eligible for a discount on their utility bills, or a direct grant or cash payment to help them pay any past due utility bills.

Discounts from Southern California Edison

The California Alternate Rates for Energy (CARE) program offers eligible low income customers a 20 percent discount on their monthly electric bills. To speak to someone at the customer service number, call 1-800-950-2356.

Low income-qualified households with three or more members can get additional savings. If you have a family, you may be able to get a discount on your electric bill from the Family Electric Rate Assistance program. This means that if you use less than 30% more electricity than the average person, you will be able to save money. To reach customer service for assistance, please call 1-800-798-5723.

This means that if you have a serious medical condition or disability, you will receive the Medical Baseline Allowance every year. Cutting back on how much energy you use can also help lower your monthly energy bill. The number 1-800-655-4555 is a customer service number for a company.

Families with a sick or dying family member may be able to get help from the Southern California Edison company. This program provides assistance to people with certain disabilities or conditions.

If the customer has a medical life-support device in their home that is essential to maintain the life of a full-time resident of the household, discounts or assistance may be offered. The Medical Allowance can be provided for customers in the service territory who have a full-time resident of the household who has a serious illness or disability.

Southern California Edison Energy Savings Assistance Program

This service is free for those who earn a low income. The resource can help households save money on their electricity bills by helping individuals conserve energy in their home or apartments. The SCE will cover the entire cost for both the purchase and installation of any energy-efficient equipment or appliances. Both renters and homeowners can take advantage of savings opportunities. The number 1-800-736-4777 is a customer service number for the company Macy’s.

Financial assistance from SCE

One-time cash assistance payments can be made from the Energy Assistance Fund. This program provides financial assistance to low income and other qualified customers of Southern California Edison. It is given out by various non-profits, the Salvation Army, and/or community action agencies at the local city and town level.

The United Way and SCE have teamed up to create this resource for people who are struggling financially. The Energy Assistance Fund helps people pay their utility bills with cash grants or direct financial assistance. The United Way raises money through donations and then partners with other non-profit agencies to help distribute those funds to qualified, low-income families and individuals. The program provides funds to low income seniors, elderly, and disabled from almost 80 different organizations across Southern California.

The customers who meet the income guidelines are given priority. Many customers who receive funds are disabled, unemployed, or struggling financially. These individuals are usually at the most risk of having their power shut off. For more information on where to apply for assistance in the southern California region, you can call 800-205-8596.

Different payment plans may be offered at different times. A payment plan is usually a method of paying off a debt that is owed, and typically does not involve any type of financial assistance. However, there may be some type of arrangement made for delinquent bills, as opposed to direct cash assistance. They recommend that you call as soon as possible if you are struggling to pay your bill. If a family qualifies, they may be able to set up a payment plan or be directed to other resources. To learn more about this option or others, please call (800) 447-6620.

Southern California Edison customers are eligible for federal government benefits. Low-Income Home Energy Assistance Program (LIHEAP) can provide cash grants to help with energy costs. This program is offered in cooperation with non-profit community action agencies across southern California. The Weatherization Assistance Program is a program that helps low-income households save money on their energy bills by making their homes more energy efficient. This will help make home more energy efficient, help consumers save money, and even improve the overall safety of their home. If you want to learn more about either of these programs, you can call a community action agency or SCE for more information. To speak to someone at customer service, please call 800-205-8596.

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